Susan Mitchell is AusCycling’s – Commissaire at a national level for Road, Track and Mountain Bike events. She works at events around the country and is involved from grass roots to international level. As the Chief Commissaire at events, Susan leads the team of officials and liaises with organisers.
In the early part of 2020, I was looking forward to the weekend the WLIS course was to be held in Adelaide. My biggest concern was whether I would go to the AFL Showdown or the participant networking dinner on the Saturday night! Little did I know the curve ball that was coming our way. When the course was postponed due to COVID, I was disappointed.
When the new weekly format, using MS Teams came into play, I was in the Sunday night group. In a way I think it was better because the group had people from all over the country, bringing together a range of roles and experience.
Our facilitator Sue Cormack encouraged us to be relaxed suggesting that we attend our sessions with our dinner and even the odd glass of wine. Our 1.5-hour session were a good mix of PowerPoint, video, and small group activities with Sue sharing some of her experiences. Each session had a clear goal and structure making the time fly by.
Sue had a relaxed facilitation style that provided space for everyone to find their voice and share experiences. I enjoyed the weekly challenges. They enabled me to re-connect with people, work on active listening, and have some thought-provoking conversations with colleagues. Throughout the course the group was supportive, and it meant we felt safe sharing some of the hard or awkward stories without judgement.
I think the biggest change I've made as a result of attending the program is my understanding of communication. I'm more directive in terms of setting my expectations for roles, make an effort to let people talk before I make a decision, and think more about how I phrase a question.
A highlight was attending the ‘On the Couch’ sessions. Being able to refer to the weekly resources and the 'On the Couch' sessions really worked for me. It meant I was able to consolidate learning and concepts each week rather than trying to take everything in over a weekend.
Overall, the course was beneficial in many ways. I hope to stay in touch with some of my group and I look forward to applying what I’ve learnt back in the office.
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